(Under information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules).

Effective Date: 01 December 2023
Green Stone Technologies Private Limited (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our e-commerce website “bestadda.com”, in accordance with the Information Technology Act, 2000 and applicable Indian laws.
By accessing or using our Website, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect
In compliance with the SPDI Rules, we may collect the following categories of information:
a) Personal Information
• Full name
• Contact details (phone number, email address)
• Billing and shipping address

b) Sensitive Personal Data or Information (SPDI)
• Passwords
• Financial information (such as credit card, debit card, UPI, or bank account details – collected and processed via secure third-party payment gateways)

c) Non-Personal Information
• Device and browser details
• IP address and location (approximate)
• Website usage analytics
• Cookies and tracking data

2. Purpose of Collection and Use
Your information will be used for:
• Processing and fulfilling your orders
• Verifying your identity and preventing fraud
• Communicating with you about your purchases, inquiries, and offers
• Improving our Website, services, and customer experience
• Complying with applicable laws and regulations
We will not use your information for any purpose other than stated at the time of collection, unless required by law.

3. Disclosure of Information
We do not sell or rent your personal data. We may disclose your information in the following cases:
• With service providers such as logistics partners, payment gateways, IT and security providers (bound by confidentiality obligations).
• For legal compliance where required by law, government agencies, or court orders.
• Business transfers in case of merger, acquisition, or sale of the Company.

4. Security Practices
As required under the IT Act, 2000 and SPDI Rules, we implement reasonable security practices including:
• Secure server infrastructure and firewalls
• Encryption of sensitive data during transmission
• Restricted access to personal data by authorized personnel only
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute protection.

5. Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.


6. Your Rights
Under Indian law, you have the right to:
• Access, review, and correct your personal data
• Withdraw consent for data collection and processing
• Request deletion of your data (subject to applicable legal requirements)
For such requests, please write to us at contact@bestadda.com.

7. Cookies
We use cookies and similar technologies to store your preferences, track Website performance, and improve user experience. You can manage or disable cookies in your browser settings.

8. Grievance Officer
In compliance with Rule 5(9) of the SPDI Rules, we have appointed a Grievance Officer. You may contact the officer for any grievances, disputes, or clarifications regarding data processing.
Grievance Officer
Green Stone Technologies Pvt. Ltd.
Email: contact@bestadda.com
Phone: 9335339339
Address: B2-406, DLF mypad, Vibhuti Khand, Gomtinagar, Lucknow

9. Changes to Policy
We may update this Privacy Policy from time to time in compliance with applicable law. Any changes will be posted on this page with a revised “Effective Date.”